Our Mission
Our Mission is to be the reliable and respected voice of retailing and to fully represent all our members’ interests at the highest level.
Our Vision
Our Vision is to enable our Members to provide the highest level of customer service by supplying them with the very best services and support the industry can offer at all times.
Our Values
We stand for the promotion of:
- Professional standards & Ethical behaviours
- Honesty & Fairness
- Respect & Integrity
- Innovation & Dynamism
- Collaboration & Forward-thinking
