Our Mission

Retra’s mission is to be the reliable and respected voice of retailing and to fully represent all our members’ interests at the highest level.

Howard Saycell, CEO Retra
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Important information for Retra Members

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Retra Member Benefits

Are you taking advantage of all your membership benefits? See how Retra can help support your business and help it grow.

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Become a member of Retra today!

Enjoy a wealth of fantastic benefits for your business and join the UK’s largest Association for independent electrical retailers, repairers and service engineers.

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Why buy from a Retra member?

Three reasons why you should buy your electrical goods from a Retra Retailer or have them repaired by Retra Repair agent:- Best Service, Best Advice and Best Aftercare!

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Why buy from a Retra Member?

As part of our Code of Practice, Retra Members agree to provide their customers with the highest standards of customer service. This means that if you buy from a Retra retailer, or have your products repaired by a Retra Repairer, you will receive the very best sales advice and aftercare throughout your relationship with them.

Why become a Retra Member?

As soon as you become a member of Retra you’ll have access to a wealth of essential resources, services, advice and tools designed to support your business. With the retail landscape undergoing seismic transformations right now it’s tough going it alone, but as a Member of Retra you’ll be part of an industry-wide organisation that not only supports you but will stand up for your interests and make your voice louder.

Here are just a few of the benefits currently enjoyed by our Members.

Hitachi Partner Finance

Empowering sales opportunities

Make it easy for your customers to have the things they want today by taking advantage of retail finance packages such as Buy Now Pay Later and Interest Free Credit.

Retracare Warranty Packages

Protecting Domestic Appliances for over 25 Years

For over 25 years Retracare have been providing electrical retailers with industry-leading extended warranties for electrical goods against breakdown.

Free Training

Award winning training solutions

Sign up to our award-winning e-learning platform, free to Retra members, and take steps to ensure that your sales team is fully skilled, knowledgeable and compliant. In addition, our business development managers can provide expert face-to-face training at your premises at your convenience.

Gallagher Electracare

Better protection for your business

Gallagher Electracare is a tailored business insurance policy designed to meet the specific needs of electrical retailers. It includes liability insurance and bespoke risk management services to provide all-round cover. Gallagher Electracare is provided by Arthur J. Gallagher and underwritten by an A rated Insurer.
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Hitachi Capital Consumer Finance to rebrand as Novuna after merger with Mitsubishi
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Retra members share concerns over stock shortages in run-up to peak season
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Associate Members