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Our Mission

Retra’s mission is to be the reliable and respected voice of retailing and to fully represent all our members’ interests at the highest level.

Howard Saycell, CEO Retra

Retra Vision and Values Our Mission

About Retra Our Mission

Retra Member Benefits

Are you taking advantage of all your membership benefits? See how Retra can help support your business and help it grow.

Member Benefits Retra Member Benefits

Become a member of Retra today!

Enjoy a wealth of fantastic benefits for your business and join the UK’s largest Association for independent electrical retailers, repairers and service engineers.

Join Retra Become a member of Retra today!

Who are Retra? Become a member of Retra today!

Why buy from a Retra member?

Three reasons why you should buy your electrical goods from a Retra Retailer or have them repaired by Retra Repair agent:- Best Service, Best Advice and Best Aftercare!

Find a Retra Member Why buy from a Retra member?

Who are Retra? Why buy from a Retra member?

Why buy from a Retra Member?

As part of our Code of Practice, Retra Members agree to provide their customers with the highest standards of customer service. This means that if you buy from a Retra retailer, or have your products repaired by a Retra Repairer, you will receive the very best best sales advice and aftercare throughout your relationship with them.

Why become a Retra Member?

As soon as you become a member of Retra you’ll have access to a wealth of essential resources, services, advice and tools designed to support your business. With the retail landscape undergoing seismic transformations right now it’s tough going it alone, but as a Member of Retra you’ll be part of an industry-wide organisation that not only supports you but will stand up for your interests and make your voice louder.

Here are just a few of the benefits currently enjoyed by our Members.

Hitachi Partner Finance

Empowering sales opportunities

Make it easy for your customers to have the things they want today by taking advantage of retail finance packages such as Buy Now Pay Later and Interest Free Credit.

Retracare Warranty Packages

Protecting Domestic Appliances for over 25 Years

For over 25 years Retracare have been providing electrical retailers with industry-leading extended warranties for electrical goods against breakdown and accidental damage in the home.

Free Training

Award winning training solutions

Sign up to our award-winning e-learning platform, free to Retra members, and take steps to ensure that your sales team is fully skilled, knowledgeable and compliant. In addition, our business development managers can provide expert face-to-face training at your premises at your convenience.

Electracare Business Insurance

Better protection for your business

Electracare is a tailored business insurance policy designed to meet the specific needs of electrical retailers. It includes liability insurance and bespoke risk management services to provide all-round cover. Electracare is provided by Stackhouse Poland Ltd and underwritten by an A rated Insurer.

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