In a statement, Hotpoint said: “Words cannot express our sorrow at this terrible tragedy. We offer our most profound condolences to the victims, those who have lost loved ones, homes, and possessions, and to their friends and families. Our thoughts and prayers are with all those involved, including the emergency services who risked their lives to extinguish the blaze and rescue those in the building.
“We are working with the authorities to obtain access to the appliance so that we can assist with the ongoing investigations. Under these circumstances, we are unable to speculate on further details at this time. We are addressing this as a matter of utmost urgency and assisting the authorities in any way we can. We will provide additional updates as our investigations progress.“We have just been informed that the fire may have originated in a Hotpoint fridge-freezer – model number FF175BP.
“Consumers who believe they may have a Hotpoint fridge freezer model number FF175BP or FF175BG should call our freephone hotline on 0800 316 3826 or visit hotpointservice.co.uk/fridgefreezer so that we can register their details and contact them with further information.”