Coronavirus | Hub
Stay updated on the Coronavirus pandemic
We will make it our priority to keep the information on this page as up to date as possible, however you will appreciate that the situation is changing by the hour.
Therefore it is important that you, as business owners responsible for the wellbeing and safety of your employees, your customers and yourselves, check in daily and follow the advice given by the organisations listed in the link below where it applies to your business.
We'll be adding more content as the situation progresses, so please check in regularly to stay updated.
The UK Government has set up a series of Helplines and Webpages which you will find useful in managing your business and finding the right support during the current crisis.
Click below to view helplines & webpages.
Click on 'Organisations' to view essential advice, information and guidance provided by the NHS, ACAS and the Government.
The advice from these organisations takes precedence over any other content on this page.
Click on 'Documents' to find links to the documents we have been sent by the government & advisory agencies or published ourselves.
(You will need to be logged in to your Retra account to view these)
The latest Government-issued bulletins for businesses and employees contain important advice and updates supplied by the Department for Business, Energy and Industrial Strategy (BEIS)
We have also included a list of Frequently Asked Questions (FAQs) which you should look at as a matter of urgency, as well as a list of essential business support helplines set up by each UK Government.
We have prepared a page on our website to answer questions related to placing your staff on 'furlough'.
There is also a furlough agreement document which Retra Members can download and adapt for their own use.
(You will need to have an account with Retra Risk Assist to view these pages)
As a rule, employers should do the following:
Keep communication flowing.
This is an ever-changing situation so it’s important to keep talking about the actions you are taking.
Have an open-door policy for any concerns that employees may have.
In addition, you should make it your duty to familiarise yourself with the general guidelines listed below:
- Review and update all employee contact numbers and emergency contact details.
- Know where your staff are travelling to and returning from. This applies to both business and holiday travel.
- Remain current with government advice regarding self-isolation/quarantine requirements from each country.
- Advise employees experiencing even mild symptoms of coronavirus, such as fever and/or a new persistent cough to stay at home for seven days. If symptoms worsen to contact 111 for medical advice. If a member of an employee’s household has contracted it, the employee should self-isolate for 14 days.
- Managers should be informed of how to spot symptoms of coronavirus, (login to see 'organisations' and 'FAQs').
- Have a clear process to follow if someone is diagnosed with coronavirus.
- Ensure that you provide clean places for people to wash their hands with hot water and soap and encourage your staff to do this regularly.
- Think about protective resources. For example, hand sanitisers/gel and tissues should all be made available. Non-alcoholic hand sanitiser might be preferable to some employees on religious or belief grounds, so it might be advisable to offer both. Current PHE guidance is that face masks are ineffective and are not recommended as a preventative measure.
- Increase general cleaning routines for handrails, door handles etc.
- Think about planned business travel and question whether it is essential.
- Have a home working policy.
- Have a business continuity plan.
- Keep employees thinking pragmatically. Those who have laptops should take them home each night so they can continue to work if they are unable to come in.
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