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Introduction
 
Burden of proof
Refund
Right to reject goods
Replacement
Reasonable time
Satisfactory quality
Summary
Six years
Second-hand goods
 

Particular purpose


If a customer says - or when it should be obvious to the retailer - that the goods are wanted for a particular purpose, even if that is a purpose for which those goods are not usually supplied, and the retailer agrees that the goods will meet the requirement, then they have to be reasonably fit for that purpose.

If the retailer is not confident that the goods will meet the customer's particular requirements, he should make this clear.

If a consumer was told that certain software generally used on Apple computers was compatible with a PC and it was not, it would not conform to contract. If no mention had been made about the PC and the software was bought on the assumption that it was compatible then the consumer would not be likely to have grounds for complaint.

   

 

 
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