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Deposits

4.1
Any retailer who accepts an advance payment or deposit for goods shall indicate that consumers’ accounts will be debited in advance of receipt of goods. The retailer will stipulate the period during which the delivery of the goods will be made to the consumer. If delivery is not made to the consumer within this period then the retailer shall offer the consumer the option of a full refund.

4.2
Distance selling operations may debit consumer accounts as a form of deposit only after the express agreement of the consumer has been obtained.

4.3
Failure by the consumer to perform their contractual obligation to pay the balance of the purchase price may give the retailer the legal right to retain some or all of the deposit to compensate for any loss.

Retra House · St John's Terrace · 1 Ampthill Street · Bedford · MK42 9EY.
Tel: +44 (0) 1234 269110      Fax : +44 (0) 1234 269609      Email: retra@retra.co.uk
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